We are excited to close the loop on this with today's announcement."
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"With the potentially immense cost savings that two-way text messaging can offer businesses, we wanted to ensure that our extremely competitive wholesale SMS rates can be used for both local and toll-free business phone numbers. "A growing number of business patrons prefer to text rather than call companies on the phone, so not offering SMS as a means to interact with these customers creates an unnecessary barrier for effective business communications," said Kevin Hertz, chief technology officer and co-founder of Voxox, in a statement. The offering is geared toward SMS aggregators and other service providers, as well as businesses that use high-volume SMS in their applications or products. Voxox, a provider of cloud communication solutions for businesses, has expanded its wholesale SMS portfolio by rolling out two-way SMS via dedicated U.S. VOXOX also announced integration with Zapier, which will allow businesses to combine their platform with apps like Slack, Zendesk, WordPress, Trello, and others to automate workflows.Voxox Introduces Two-Way Toll-Free Texting for Wholesale Customers VOXOX is committed to offering best-in-class voice and text tools that do not hide hidden costs. VOXOX is working on creating automated keywords that will reply with a text message when sent to the VoxDirect or CloudPhone service.Īdding and managing subscriber lists is easier to send a welcome text message that is automatically delivered. Blast text messages can be sent with a local number and sent instantly instead of sending one message every five seconds. VOXOX's text marketing feature has updates like the Auto-Response tool that automatically triggers a reply text based on a setlist of words. VoIP Desk Phones are available for power users and available in WiFi models. VOXOX also added a feature where users can set up automations so callers can select to receive automated text messages.
VOXOX CUSTOMER SUPPORT UPDATE
Virtual Receptionist has got a user experience update to allow a cleaner web and mobile experience, offering users the ease of making changes on the go. There is a Voice Studio where a live voice expert can record greetings. With help in over 30 languages, users can set their greeting to any of these languages with options for various accents and male and female voice talents. VOXOX's Virtual Receptionist solution simplifies and enhances customer service professionals' phone communication by enabling businesses to automatically answer, route, and manage calls. In the last year, VOXOX added new features for their virtual receptionist and texting solutions, deployed a new policy where welcome messages are now free, and extended promotions to global partners.
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VOXOX continues to add new enhancements that strengthen entrepreneurs' potential to develop a high-engagement customer base. New updates to improve convenience and usability for businesses to better connect with their customers.įREMONT, CA: VOXOX, a 5G-enabled AI communications platform for enterprises, releases new features over the last year that further improves ease of communication and convenience for business owners wanting to better connect with their customers.